When a resident of Kfar Chabad complained to the Rebbe that Reb Binyomin Klein didn’t visit him, the Rebbe told Reb Binyomin that he is in good company.
During one personal yechidus, the Rebbe said to Reb Zalman Gurary regarding a certain chossid, “I have a drawer full of letters reporting lashon hara on this person, but I don’t accept it.”
Reb Binyomin Klein once related:
After one of my visits to Eretz Yisroel, one of the distinguished anash of Kfar Chabad complained in a letter to the Rebbe that I had not visited him, and he took this as an offense. The truth was that I had passed by his house and he wasn’t home, but nevertheless, he took this personally and complained to the Rebbe about me.
When the Rebbe saw that this bothered me deeply, the Rebbe said to me, “If I would believe everything that is written to me, I would have to chase everyone away from me!”
Then, to calm me further down, the Rebbe said gently, “You are in good company since they also write all sorts of things about me…”
(Bechol Beisi Ne’eman Hu p. 313; http://www.shturem.net/index.php?section=news&id=80945)
From The Weekly Farbrengen by Merkaz Anash
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